The Orchid Plan

THE FAMILY-LED FUNERAL

What is included in The Orchid Plan

The Orchid Plan is a simple funeral plan that covers the costs of all the practical and essential elements of a cremation, without the need to pay for traditional ceremonial aspects you might not want. It enables your family to organise a personalised funeral service in the chapel, with help from our professional experts over the phone. Your family can choose the ceremonial format, music, visual tributes and selection of a minister or celebrant.

Services

Cremation fees with no more to pay for the services in your plan, regardless of when your plan is needed or how much costs will rise in the future
Guidance by our professional telephone team 24 hours a day, 365 days a year

Care of the deceased

Transportation of the deceased within mainland Great Britain, carried out by trained funeral professionals at any time of day
To bring the deceased into care at our own mortuary facilities

The service

A full length service in the chapel with a ceremony organised by your family
A simple wood effect coffin
Return of ashes in a simple container

Flexibility

If you move, your plan moves with you at no extra cost to anywhere within mainland Great Britain

Additional services

Free telephone bereavement advice and support for your loved ones

WHAT’S NOT INCLUDED

It’s important to understand what isn’t included in The Orchid Plan. This plan does not include:

Doctor’s fees*
Embalming, memorial or headstone, flowers, catering/wake
Viewing of the deceased
A hearse
Limousine for family/mourners
Funeral procession from home/funeral home to a service location
Co-ordination of any flowers or tributes and managing collection and payments of any charitable donations
Repatriation from outside mainland Great Britain
Costs for removing artificial limbs and mechanisms such as pacemakers
Costs associated with changes in regulations, tax, laws or generally accepted practice, which result in additional costs or affect the conduct of the funeral

Prepaid Plan Terms & Conditions

* Medical certification fees. For deaths where a coroner investigation is required, there are no medical certifications fees. Also, changes to legislation in May 2015 mean there will no longer be a charge for a medical certification for any deaths registered in Scotland. Similar legal changes are being considered for the rest of the UK, so we do not include provision for these fees in our Plans. If the funeral takes place outside of Scotland, and a coroner is not involved, then if applicable, the medical certification fees should be paid by the next of kin or personal representative, when arranging the funeral.

UNDERSTANDING THE PLAN

What happens next

Once your plan is set up, you can have peace of mind that we’ll keep your funds safe in a Funeral Trust Fund. When the time comes, your loved ones only need to make a single phone call to us and we’ll start to make arrangements straightaway.

REVIEWS

What our customers say

Our customer experience is very important to us and we strive to deliver a high quality service every time

apart from a couple of missed calls the whole service was very good indeed. It was easy to contact them and very clear on what was part of the package. They offered exactly what I needed I would recommend them and have already done so on more than one occasion.

Mrs Carole Bennett

Stockport, Cheshire

Would highly recommend this company. No fuss, Friendly staff

Mrs Elizabeth Garvey

No Location Provided

Kate on the phone was an absolute star - she put up with me asking questions and gave great advice. I rang round to find the best deal but it was Kate who convinced me to go with you.

Anonymous

No Location Provided

I was so surprised by the uncomplicated and straightforward process that I had to phone back to make sure I had got things right. It takes away all the intricate ins and outs of having to book a funeral at the Funeral Directors, which would have been left for a family member to do, hence me making my own arrangments. There is a good saving moneywise but it's the knowledge that I'm not leaving things for others to do. I would recommend this service to anyone who wants to arrange their own funeral.

Helen

Broxbourne Herts

Lady who dealt with my inquirery was very kind helpful and clear The service was excellent , and Quick I was pleased how matter of fact it was made

Mrs Glynys Metcalfe

Marcham