THE FAMILY-LED FUNERAL
The Orchid Plan covers the costs of all the practical and essential elements of a cremation, without the need to pay for traditional ceremonial aspects you might not want. It enables your family to organise a personalised funeral service in the chapel, with help from our professional experts over the phone. Your family can choose the ceremonial format, music, visual tributes and selection of a minister or celebrant.
Services
Care of the deceased
The service
Flexibility
Additional services
WHAT’S NOT INCLUDED
It’s important to understand what isn’t included in a Simplicity Prepaid Funeral Plan. The Plan does not include:
Prepaid Plan Terms & Conditions
* Medical certification fees. For deaths where a coroner investigation is required, there are no medical certifications fees. Also, changes to legislation in May 2015 mean there will no longer be a charge for a medical certification for any deaths registered in Scotland. Similar legal changes are being considered for the rest of the UK, so we do not include provision for these fees in our Plans. If the funeral takes place outside of Scotland, and a coroner is not involved, then if applicable, the medical certification fees should be paid by the next of kin or personal representative, when arranging the funeral.
UNDERSTANDING THE PLAN
Once your plan is set up, you can have peace of mind that we’ll keep your funds safe. When the time comes, your loved ones only have to make a single phone call to us and we’ll start to make arrangements straightaway.
REVIEWS
Our customer experience is very important to us and we strive to deliver a high quality service every time
Professional service, the only thing I would have liked to have known was a date so I could have had a few moments to acknowledge what was happening
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I couldn't have asked for better service they obviously new what they were talking about and yes I have already recommended them to family and friends Thanks for an excellent service
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I would recommend them ,The service was quick and I found the information very informative
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I had two conversations with them: the first was information-gathering and the second was to proceed to arranging the cremation. It could not have been easier and the staff could not have been more helpful. All the information is on their website but I still prefer to speak to somebody if possible.
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The lady who dealt with my enquiry, could not have been more caring and helpful. She is a credit to your organisation.
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