The Orchid Plan

THE FAMILY-LED FUNERAL

What is included in this funeral plan

The Orchid Plan covers the costs of all the practical and essential elements of a cremation, without the need to pay for traditional ceremonial aspects you might not want. It enables your family to organise a personalised funeral service in the chapel, with help from our professional experts over the phone. Your family can choose the ceremonial format, music, visual tributes and selection of a minister or celebrant.

Services

Covers cremation fees with no more to pay for the services in your plan, regardless of when your plan is needed or how much costs will rise in the future
Guidance by our professional telephone team 24 hours a day, 365 days a year
Our local team will meet you in person to complete and sign the necessary legal paperwork and forms for the cremation to proceed

Care of the deceased

Transportation of the deceased within mainland Great Britain, carried out by trained funeral professionals at any time of day
To bring the deceased into care at our own mortuary facilities

The service

A full length service in the chapel with a ceremony organised by your family
A simple wooden coffin
Return of ashes in a simple container

Flexibility

If you move, your plan moves with you at no extra cost to anywhere within mainland Great Britain

Additional services

Free 24 hour telephone bereavement and advice counselling service

WHAT’S NOT INCLUDED

It’s important to understand what isn’t included in a Simplicity Prepaid Funeral Plan. The Plan does not include:

Doctor’s fees*
Embalming, memorial or headstone, flowers, catering/wake
Viewing of the deceased
A hearse
Limousine for family/mourners
Funeral procession from home/funeral home to a service location
Co-ordination of any flowers or tributes and managing collection and payments of any charitable donations
Repatriation from outside mainland Great Britain
Costs for removing artificial limbs and mechanisms such as pacemakers
Costs associated with changes in regulations, tax, laws or generally accepted practice, which result in additional costs or affect the conduct of the funeral

Prepaid Plan Terms & Conditions

* Medical certification fees. For deaths where a coroner investigation is required, there are no medical certifications fees. Also, changes to legislation in May 2015 mean there will no longer be a charge for a medical certification for any deaths registered in Scotland. Similar legal changes are being considered for the rest of the UK, so we do not include provision for these fees in our Plans. If the funeral takes place outside of Scotland, and a coroner is not involved, then if applicable, the medical certification fees should be paid by the next of kin or personal representative, when arranging the funeral.

UNDERSTANDING THE PLAN

What happens next

Once your plan is set up, you can have peace of mind that we’ll keep your funds safe. When the time comes, your loved ones only have to make a single phone call to us and we’ll start to make arrangements straightaway.

REVIEWS

What our customers say

Our customer experience is very important to us and we strive to deliver a high quality service every time

From the first phone call the people couldn't have been more helpful

Mr David Ransome

Felixstowe Suffolk

I ordered my plan online but had reason to call the freephone no. For some info. I spoke to a person who was helpful, knowledgable & incredibly polite & personable. An altogether easy & pleasant experience!

Anonymous

No Location Provided

They took all the worry away within 5 minutes of contacting them. The service they offer is fantastic. A third of the cost of an ordinary funeral

Anonymous

No Location Provided

Pleasant helpful staff. Not pushy. Explained everything fully.

Ms Susan Jane Hellon

No Location Provided

Very griendly and helpful. Cant give you more because I wont be around at the end

Mr James Pardy

No Location Provided