Verification of Advertising Claims

This page provides evidence and context for the claims made in our television advertisement.

All information verified and accurate as of 31st October 2025.

"Simplicity offer one of the UK's best value funeral plans"

We define "value" as a combination of low price, comprehensive service inclusions, and the quality of our infrastructure. Our claim that the Simplicity Cremation Plan is "one of the UK's best value" is based on the following evidence:

1. Market-Leading Price

The Simplicity Cremation Plan is priced lower than other major national competitors in the direct cremation plan market.

Comparison of Upfront Payment Prices for Direct Cremation Plans:

Provider
Product
Price
Simplicity Cremations
Simplicity Cremation Plan
£1,699
Co-op Funeralcare
Direct Cremation Plan
£1,700
Golden Leaves
Direct Cremation Plan
£1,700
Memoria Cremations
Direct Cremation Funeral Plan
£1,795
Distinct Cremations
Direct Cremation Plan
£1,899
Pure Cremation
Pure Cremation Funeral Plan
£1,995

2. Comprehensive Inclusions

Our plan includes all the essentials for a direct cremation, ensuring no hidden costs for necessary services:

  • Cremation fee.
  • Preparation and care of the deceased.
  • A simple coffin and urn.
  • Collection and transportation from anywhere in mainland Great Britain.
  • Removal of pacemakers and standard medical implants
  • Hand delivery of the ashes or scattering in a garden of remembrance.
  • 24/7 guidance from our professional telephone team.

(Please refer to our Terms and Conditions for full details on inclusions and exclusions. As a direct cremation plan, it does not include attendance at the crematorium, flowers, or a celebrant.)

3. Extensive National Network Advantage

We utilise the extensive network of Dignity Funerals Ltd which includes 45 owned crematoria and 585 funeral director locations across mainland Great Britain. This infrastructure provides the highest probability that the cremation will be carried out locally to the place of death, unlike competitors who can use centralised facilities requiring significant transportation.

"Backed by Dignity, the UK’s largest integrated funeral provider"

Simplicity Cremations is a trading style of Dignity Funerals Ltd.

The claim that Dignity is the "UK’s largest integrated funeral provider" is based on Dignity owning and operating the largest combined network of both funeral director branches AND crematoria nationally."

Comparison of Major UK Funeral Provider Networks:

Provider
Funeral Director Branches (Approx.)
Crematoria Operated
Integrated Providers?
(National Scale)
Dignity Funerals Ltd.
585
45
Yes
Co-op Funeralcare
800+
0
No
Westerleigh Group
0
41
No
Funeral Partners Ltd.
290+
0
No
Memoria
Limited
14
Limited Scale
Pure Cremation
0
1
No

While some providers operate more branches (e.g., Co-op Funeralcare), they do not own crematoria. Other providers operate crematoria (e.g., Westerleigh Group) but do not have a funeral director branch network. Dignity is the largest provider that owns and operates both essential components of funeral provision across the UK.

Simplicity Cremations is a trading name for Dignity Funerals Limited. Dignity Funerals Limited is registered in England No. 00041598. VAT No. 486 6081 14. Registered office is: 4 King Edwards Court, King Edwards Square, Sutton Coldfield B73 6AP. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 967130.

Calls may be recorded for monitoring and training purposes. All calls made to 0800 and 0808 numbers are free of charge, whether made from a landline or mobile phone.

Please note: the selling and administering of funeral plans is regulated by the Financial Conduct Authority (FCA). However, if you are buying a funeral without a funeral plan, it will not be covered by FCA regulation.

We are a member of the National Association of Funeral Directors.